PRIVACY POLICY
Thanks for visiting our website or social medial
page/account. We at GO2 property care are a small family-owned business and we
only use your data to give you a great service and experience. We don’t sell or
exchange or sell your data to other companies for benefit of the business.
We have adopted the Australian Privacy Principles (APPs)
contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the
way in which we collect, use, disclose, store, secure and dispose of your
Personal Information.
A copy of the Australian Privacy Principles may be obtained
from the website of The Office of the Australian Information Commissioner at
https://www.oaic.gov.au/.
Go2 Property Care is committed to safeguarding your privacy.
Contact us at contact@GO2PC.com.au if you have any questions or issues
regarding the use of your Personal Data and we will gladly assist you.
Internet-based data transmissions may in principle have
security gaps, so absolute protection may not be guaranteed. For this reason,
every data subject is free to transfer personal data to us via alternative
means
By using this site or/and our services, you consent to the
Processing of your Personal Data as described in this Privacy Policy.
This Privacy Policy is a part of our Terms and Conditions; by agreeing to Terms
and Conditions you also agree to this Policy. In the event of collision of
terms used in Terms and Conditions and Privacy Policy, the latter shall
prevail.
Definitions
Personal Data
– any information relating to an
identified or identifiable natural person.
Processing
– any operation or set of operations which is performed
on Personal Data or on sets of Personal Data.
Data subject
– a natural person whose Personal Data is being
Processed.
Child
– a natural person under 18 years of age.
We/us
(either capitalized or not) – GO2 Property Care
Profiling
– Profiling means any form of automated
processing of personal data consisting of the use of personal data to evaluate
certain personal aspects relating to a natural person, in particular to analyse
or predict aspects concerning that natural person’s performance at work,
economic situation, health, personal preferences, interests, reliability,
behaviour, location or movements.
Pseudonymisation –
Pseudonymisation is the processing
of personal data in such a manner that the personal data can no longer be
attributed to a specific data subject without the use of additional
information, provided that such additional information is kept separately and
is subject to technical and organisational measures to ensure that the personal
data are not attributed to an identified or identifiable natural person.
Consent –
Consent of the data subject is any freely
given, specific, informed and unambiguous indication of the data subject’s
wishes by which they, by a statement or by a clear affirmative action,
signifies agreement to the processing of personal data relating to themselves.
Controller or controller responsible for the processing –
Controller or controller responsible for the processing is the natural or legal
person, public authority, agency or other body which, alone or jointly with
others, determines the purposes and means of the processing of personal data;
where the purposes and means of such processing are determined by State,
European Union or Member State law, the controller or the specific criteria for
its nomination may be provided for by State, European Union or Member State
law.
Data Protection Principles
We promise to follow the following data protection
principles:
Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request. Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered. Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose. Processing is limited with a time period. We will not store your personal data for longer than needed. We will do our best to ensure the accuracy of data. We will do our best to ensure the integrity and confidentiality of data.
Data Subject’s rights
The Data Subject has the following rights:
Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.
Data we gather Information you have provided us with
This might be your e-mail address, name, billing address, home address etc –
mainly information that is necessary for delivering you a product/service or to
enhance your customer experience with us. We save the information you provide
us with in order for you to comment or perform other activities on the website.
This information includes, for example, your name and e-mail address.
Information automatically collected about you
This includes information that is automatically stored by cookies and other
session tools. For example, your shopping cart information, your IP address,
your shopping history (if there is any) etc. This information is used to
improve your customer experience. When you use our services or look at the
contents of our website, your activities may be logged.
Publicly available information
We might gather information about you that is publicly available.
How we use your Personal Data
We use your Personal Data in order to:
provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services. enhance your customer experience;
We use your Personal Data on legitimate grounds and/or with
your Consent.
On the grounds of entering into a contract or fulfilling
contractual obligations, we Process your Personal Data for the following
purposes:
to identify you; to provide you a service or to send/offer you a product; to communicate either for sales or invoicing;
On the ground of legitimate interest, we Process your
Personal Data for the following purposes:
to send you personalized offers to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided. to conduct questionnaires concerning client satisfaction;
As long as you have not informed us otherwise, we consider
offering you products/services that are similar or same to your purchasing
history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the
following purposes:
to send you newsletters and campaign offers (from us and/or our carefully selected partners); for other purposes we have asked your consent for;
We Process your Personal Data in order to fulfil obligation
rising from law and/or use your Personal Data for options provided by law. We
reserve the right to anonymise Personal Data gathered and to use any such data.
We will use data outside the scope of this Policy only when it is anonymised.
We save your billing information and other information gathered about you for
as long as needed for accounting purposes or other obligations deriving from
law, but not longer than needed
We might process your Personal Data for additional purposes
that are not mentioned here, but are compatible with the original purpose for
which the data was gathered. To do this, we will ensure that:
the link between purposes, context and nature of Personal Data is suitable for further Processing; the further Processing would not harm your interests and there would be appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.
How we secure your data
We do our best to keep your Personal Data safe. Even
though we try our best we cannot guarantee the security of information.
However, we promise to notify suitable authorities of data breaches. We will
also notify you if there is a threat to your rights or interests. We will do
everything we reasonably can to prevent security breaches and to assist
authorities should any breaches occur.
If you have an account with us, note that you have to keep
your username and password secret.
Children
We do not intend to collect or knowingly collect information
from children. We do not target children with our services.
Cookies and other technologies we use
We use cookies and/or similar technologies to analyse
customer behaviour, administer the website, track users’ movements, and to
collect information about users. This is done in order to personalise and
enhance your experience with us.
A cookie is a tiny text file stored on your computer.
Cookies store information that is used to help make sites work. Only we can
access the cookies created by our website. You can control your cookies at the
browser level. Choosing to disable cookies may hinder your use of certain
functions.
We use cookies for the following purposes:
Necessary cookies – these cookies are required for you to be able to use some important features on our website. These cookies don’t collect any personal information. Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting. Analytics cookies – these cookies are used to track the use and performance of our website and services Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
You can remove cookies stored in your computer via your
browser settings. Alternatively, you can control some 3rd party cookies by
using a privacy enhancement platform such as
or
.
For more information about cookies, visit
.
We use Google Analytics to measure traffic on our website.
Google has their own Privacy Policy which you can review
here
.
If you’d like to opt out of tracking by Google Analytics, visit the
Google Analytics opt-out page
.
Data protection provisions about the application and use of Facebook
On this website, the controller has integrated components of
the enterprise Facebook. Facebook is a social network.
A social network is a place for social meetings on the
Internet, an online community, which usually allows users to communicate with
each other and interact in a virtual space. A social network may serve as a
platform for the exchange of opinions and experiences, or enable the Internet
community to provide personal or business-related information. Facebook allows
social network users to include the creation of private profiles, upload
photos, and network through friend requests.
The operating company of Facebook is Facebook, Inc., 1
Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of
the United States or Canada, the controller is the Facebook Ireland Ltd., 4
Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
With each call-up to one of the individual pages of this
Internet website, which is operated by the controller and into which a Facebook
component (Facebook plug-ins) was integrated, the web browser on the
information technology system of the data subject is automatically prompted to
download display of the corresponding Facebook component from Facebook through
the Facebook component. An overview of all the Facebook Plug-ins may be
accessed under https://developers.facebook.com/docs/plugins/. During the course
of this technical procedure, Facebook is made aware of what specific sub-site
of our website was visited by the data subject.
If the data subject is logged in at the same time on
Facebook, Facebook detects with every call-up to our website by the data
subject—and for the entire duration of their stay on our Internet site—which
specific sub-site of our Internet page was visited by the data subject. This
information is collected through the Facebook component and associated with the
respective Facebook account of the data subject. If the data subject clicks on
one of the Facebook buttons integrated into our website, e.g. the “Like”
button, or if the data subject submits a comment, then Facebook matches this
information with the personal Facebook user account of the data subject and
stores the personal data.
Facebook always receives, through the Facebook component,
information about a visit to our website by the data subject, whenever the data
subject is logged in at the same time on Facebook during the time of the
call-up to our website. This occurs regardless of whether the data subject
clicks on the Facebook component or not. If such a transmission of information
to Facebook is not desirable for the data subject, then they may prevent this
by logging off from their Facebook account before a call-up to our website is
made.
The data protection guideline published by Facebook, which
is available at https://facebook.com/about/privacy/, provides information about
the collection, processing and use of personal data by Facebook. In addition,
it is explained there what setting options Facebook offers to protect the
privacy of the data subject. In addition, different configuration options are
made available to allow the elimination of data transmission to Facebook. These
applications may be used by the data subject to eliminate a data transmission
to Facebook.
Up-to-date information regarding this third-party can be
found in their website and supersedes any conflicting information supplied
here.
Data protection provisions about the application and use of Google Analytics
On this website, the controller has integrated the component
of Google Analytics. Google Analytics is a web
analytics service. Web analytics is the collection,
gathering, and analysis of data about the behavior of visitors to websites. A
web analysis service collects, inter alia, data about the website from which a
person has come (the so-called referrer), which sub-pages were visited, or how
often and for what duration a sub-page was viewed. Web analytics are mainly
used for the optimization of a website and in order to carry out a cost-benefit
analysis of Internet advertising.
The operator of the Google Analytics component is Google
Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For the web analytics through Google Analytics the
controller uses the application gat. anonymizeIp”. By means of this
application the IP address of the Internet connection of the data subject is
abridged by Google and anonymised when accessing our websites from a Member
State of the European Union or another Contracting State to the Agreement on
the European Economic Area.
The purpose of the Google Analytics component is to analyze
the traffic on our website. Google uses the collected data and information,
inter alia, to evaluate the use of our website and to provide online reports,
which show the activities on our websites, and to provide other services
concerning the use of our Internet site for us.
Google Analytics places a cookie on the information
technology system of the data subject. The definition of cookies is explained
above. With the setting of the cookie, Google is enabled to analyze the use of
our website.
With each call-up to one of the individual pages of this
Internet site, which is operated by the controller and into which a Google
Analytics component was integrated, the Internet browser on the information
technology system of the data subject will automatically submit data through
the Google Analytics component potentially for the purpose of online
advertising and the settlement of commissions to Google. During the course of
this technical procedure, the enterprise Google gains knowledge of personal information,
such as the IP address of the data subject, which serves Google, inter alia, to
understand the origin of visitors and clicks, and subsequently create
commission settlements.
The cookie is used to store personal information, such as
the access time, the location from which the access was made, and the frequency
of visits of our website by the data subject. With each visit to our Internet
site, such personal data, including the IP address of the Internet access used
by the data subject, will be transmitted to Google in the United States of
America. These personal data are stored by Google in the United States of
America. Google may pass these personal data collected through the technical
procedure to third parties.
The data subject may, as stated above, prevent the setting
of cookies through our website at any time by means of a corresponding
adjustment of the web browser used and thus permanently deny the setting of
cookies. Such an adjustment to the Internet browser used would also prevent
Google Analytics from setting a cookie on the information technology system of
the data subject. In addition, cookies already in use by Google Analytics may
be deleted at any time via a web browser or other software programs.
In addition, the data subject has the possibility of
objecting to a collection of data that are generated by Google Analytics, which
is related to the use of this website, as well as the processing of this data
by Google
and the chance to preclude any such. For this purpose, the
data subject must download a browser add-on under the link
https://tools.google.com/dlpage/gaoptout and install it. This browser add-on
tells Google Analytics through a JavaScript, that any data and information
about the visits of Internet pages may not be transmitted to Google Analytics.
The installation of the browser add-ons is considered an objection by Google.
If the information technology system of the data subject is later deleted,
formatted, or newly installed, then the data subject must reinstall the browser
add-ons to disable Google Analytics. If the browser add-on was uninstalled by
the data subject or any other person who is attributable to their sphere of
competence, or is disabled, it is possible to execute the reinstallation or
reactivation of the browser add-ons.
Further information and the applicable data protection
provisions of Google may be retrieved under
https://www.google.com/intl/en/policies/privacy/ and under
http://www.google.com/analytics/terms/us.html. Google Analytics is further
explained under the following Link https://www.google.com/analytics/.
Up-to-date information regarding this third-party can be
found in their website and supersedes any conflicting information supplied
here.
Contact Information Contact@GO2PC.com.au
Changes to this Privacy Policy – We reserve the right to make change to this Privacy Policy.
Last modification was made 11 June 2022.